Phone and Data Cabling

We only use the highest quality parts from manufactures and only use high quality Cat5e or Cat6 for all telecommunication work. We also carry with us top of the range test equipment from manufacturers such as Fluke Networks, data cabling qualifiers and cable identification and tracers.

Our technicians are highly experienced registered 'open' (un restricted) telecommunications cabler's and provide a Telecommunications Cabling Advice form (TCA1) on completion guaranteeing all work is done to the related Australian standards.

Our services range from installing one extra outlet in a house to multi level tie cabling and distribution frame and patch panel installation throughout large buildings. 

• Domestic & Commercial

• Fault finding and testing

• ADSL line testing and optimisation

• Additional outlets

• MDF Connections

• ADSL central filters installed

• Alarm 'Mode 3' sockets and cabling

• Pre-wiring during building or frame stage

• NBN new home pre wiring

• Full phone cabling re wiring

• MDF / IDF installation

For commercial and multi tenancy buildings, Telstra's responsibility is to only connect a new service, or repair a service, up to the MDF (Telecommunications Main Distribution Frame) which may be located the other end of the building, another tenant, on another level or even another building, and not connect or repair to the socket or equipment, this is required to be done by a registered cabler, this is were we can help! 

My phone service has been connected and tagged to the 'MDF'. What does this mean?

For commercial, retail and multi tenancy buildings, the Telstra lead-in cable to your property or building will be connected to a MDF (Main Distribution Frame) and not to a socket like a house.

A MDF has 'modules' in which the Telstra, lead in cable terminates on, this may be 10 pairs, 50 pairs, 2,000 pairs or more. There are then additional modules in which all the 'building' cabling is connected to, this is the cabling from other distribution frames or sockets. Cross connections between Telstra's side and the customers side is done via jumper wires.

If a new service is being connected, Telstra (or their contractors) will connect to and test at the MDF, they may 'tag' the pair for identification by the cabler which will connect it to the cable or pair that will go to the required outlet.

MDF is where the legal responsibility of Telstra's finish. In other words, Telstra's responsibility is only to connect a new service or fix a fault up to the MDF, beyond the MDF all telecommunications wiring is privately owned and maintained. Hence it is the customers responsibility to arrange a Registered Cabler to connect it past the MDF.

Let us help you! Contact us now to make a booking.

What do we have to do onsite?

> we will need to access into your unit or apartment and connect our cable pair tracer to your existing phone socket so we can quickly find your cable at the MDF

> we then locate the MDF on the property and locate the pair from your socket. Our tracer can verify that we have the exact pair and that the cabling from your socket to the MDF is not broken

> we then perform 'jumpering' - ie. locate your new tagged service and connect them up

> we then come back to your unit or apartment, disconnect our equipment, test the line and connect up your phone or modem to confirm the new service is working fine

The above work typically takes approximately 20-30 minutes, depending on MDF access etc.

Access to the MDF for some buildings may have to be arranged with the building manager. Please speak with your building manager to ensure access to the MDF will be available for the time we will be onsite.

*Price is for standard MDF connections where the new service has been 'tagged' by Telstra or their contractors and there is existing cabling from the required socket in the unit or apartment to the same MDF and access to the MDF is available. For all connections outside the above requirements, non standard connections, variations, where connections at several distribution frames are required or access to the MDF is not available, time beyond 30 minutes will be billed at $33.00 per 30 Minutes.